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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All Greateyes products

The group "New Technologies" offers for review the products of the plant Greateyes: cCD cameras from UV to IR, vacuum chambers, X-ray CCD cameras, Ultra-high resolution CCD cameras, individual CCD cameras, solar modules, solar cell monitoring systems
  • CCD cameras from UV to IR Greateyes
    CCD cameras from UV to IR
    ELSE-s 1k128 BI MID, DD NIR, etc.
  • CCD cameras for UV radiation Greateyes
    CCD cameras for UV radiation
    ALEX-s 1k256 FI, FI DD, BI UV1, etc.
  • Vacuum chambers Greateyes
    Vacuum chambers
    LOTTE-s 1k256 FI, FI DD, BI UV1, etc.
  • X-ray CCD cameras Greateyes
    X-ray CCD cameras
    GE-VAC 1024 256 FI DD, BI UV1, etc.
  • Ultra-high resolution CCD cameras Greateyes
    Ultra-high resolution CCD cameras
    GE-S 1024 1024, GE-S 1024 256, etc.
  • Individual CCD cameras Greateyes
    Individual CCD cameras
    with variable angle, etc.
  • Solar modules Greateyes
    Solar modules
    LumiSolarProfessional 8Mpx, etc.
  • Solar cell monitoring systems Greateyes
    Solar cell monitoring systems
    LumiSolarCell EL PL, EL PL IR, etc.

NEW TECHNOLOGIES GROUP

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